Auto Claims

In the event of an automobile accident:

  1. Report the accident to the police
  2. Obtain information about the other people involved in the accident such as:
    • Names, addresses and phone numbers
    • Insurance Company
    • Type of Vehicle
    • Auto and driver’s license numbers
  3. Take photos
  4. Have your vehicle towed to the nearest repair shop if the vehicle is not drivable. Do not authorize repairs until after the claims adjuster gives you the authority to do so.
  5. Call us to report the accident


In the event of a windshield, vandalism or theft loss:

  1. Report the vandalism loss or theft to the police
  2. Call us to report the loss


After we report the claim to the insurance company, the claims adjuster will:

  1. Contact you to request details of the accident and repair estimates
  2. Arrange for an appraiser if necessary to inspect the damages of the vehicles that are not driv
  3. Contact you for a settlement
  4. Deal directly with the others involved in the accident


You should not talk to others involved in the accident, but refer them to your claims adjuster

For an auto claims reporting form, click here